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Privacy Policy

Last Updated: 22/02/2026

Indra Valka respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment transaction details (processed securely via third-party payment gateways)
  • OTP verification records
  • Order history
  • Review submissions & uploaded images

2. Use of Information

Your data is used to:

  • Process and deliver orders
  • Verify phone numbers through OTP
  • Send transactional updates via SMS, WhatsApp, or email
  • Manage waitlists and restock notifications
  • Issue promotional coupons
  • Prevent fraud and abuse

3. Communication Consent

By providing your phone number or email, you consent to receive transactional communications. You may opt out of promotional messages at any time.

4. Data Sharing

We may share limited data with:

  • Courier partners
  • Payment gateways
  • OTP service providers
  • Technology vendors

We do not sell your personal data.

5. Data Security

We implement reasonable safeguards to protect your information. However, internet transmission cannot be guaranteed 100% secure.

6. Data Retention

We retain data as required for order fulfillment, fraud prevention, legal compliance, and business operations.

7. Cookies & Tracking Technologies

We use cookies and similar technologies for essential website functionality, analytics, performance measurement, and improving user experience.

  • Essential cookies help with checkout, session continuity, and security.
  • Analytics cookies help us understand site usage and improve the Website.
  • Marketing or remarketing tools may be used to show relevant communications and offers.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.